15 feature areas
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Bookings and visitor self-service
Core booking workflowKeep availability and visits in one place, with a secure route for visitors to manage their own booking.
- Field availabilitySet opening hours, session lengths and booking rules for each field.
- Manage a visitView booking details, reschedule and handle cancellations.
- Visitor booking linksVisitors can manage their visit without creating a customer account.
Payments and financial records
Core payment workflowWork from the booking when checking a payment or arranging a refund.
- Stripe paymentsTake online payments and retain the connection to the original visit.
- Refund handlingReview and process refunds against the relevant booking.
- Activity recordsKeep a history of financial actions for review.
Locations, fields and team access
Configuration requiredOrganise the people and places behind the operation.
- Multiple locations and fieldsManage venue and space settings within your organisation.
- Team permissionsAssign access according to what each person needs to do.
- Activity historyReview recorded actions when investigating a change.
Gate access and arrival
Configuration and hardware dependentManage the access information associated with a field and its bookings.
- Code optionsConfigure static codes, a managed code pool or generated codes.
- Access windowsSet how long before and after a visit a code is intended to be valid.
- Hardware compatibilityProvider connections depend on supported equipment and configuration. A code alone does not make a lock connected.
Customer communications
Configuration requiredManage the messages around bookings and see what happened to them.
- Message templatesPreview templates using the relevant booking and organisation details.
- Delivery recordsFilter communication records by status, channel and category.
- Provider configurationCommunication channels depend on the providers enabled for your organisation.
Reporting and business intelligence
Extended capabilities: release reviewLook beyond the booking list to understand activity across the business.
- Reports and exportsQuery booking data and download reports for further analysis.
- Dashboards and comparisonsView selected metrics and compare reporting periods.
- Scheduled reports and alertsReporting schedules, KPI alerts and deeper analysis are subject to enabled features and membership availability.
Pricing and weather workflows
Extended capabilities: release reviewConfigure rules for changing conditions rather than treating every day alike.
- Pricing rulesConfigure duration and dog-count pricing, last-minute and gap-related adjustments, and supported occupancy and weather rules. Each depends on the features enabled for your organisation.
- Weather automationConfigure weather-related rules and review their evaluation history where the feature is enabled.
- Operator controlReview rules and apply supported overrides. These capabilities are not a promise of automatic refunds or increased revenue.
Website and integrations
Configuration requiredKeep the booking journey connected to the tools you use.
- WordPress booking pluginOffer SlotLogix bookings from an existing WordPress website.
- API accessConnect supported workflows using scoped credentials, versioned API endpoints and webhook subscriptions, with delivery records and supported replay controls.
- Your organisation’s brandingConfigure branding for your customer-facing experience.
Customer credit and promotions
Configured financial capabilitiesGive customer credit and discount codes a traceable place in the payment journey.
- Wallet balancesRecord customer credits and debits, including supported refund-to-credit workflows.
- Credit at checkoutUse wallet credit for all or part of a payment, with the remainder paid through the payment provider.
- Promotion codesApply supported fixed or percentage discounts, with validity dates and redemption limits.
Smarter availability and shared access
Extended capabilities: release reviewMake the available time work around the practical limits of your site.
- Gap fillingOffer eligible gaps between existing bookings, respecting session lengths, opening hours and required buffers.
- Shared entrances and car parksCoordinate arrival and departure separation across fields where shared-access rules are enabled.
- Duration and opening controlsConfigure visit lengths, weekly hours and date-specific opening overrides.
Advisory insights and reporting questions
Extended capabilities: release reviewFind patterns worth investigating, with evidence behind the suggestion.
- Smart insightsReview advisory findings about utilisation, demand and pricing. Suggestions do not automatically change your business settings.
- Ask supported reporting questionsUse supported natural-language questions to query booking counts and revenue. This is a bounded reporting tool, not an unrestricted AI assistant.
- Track findings over timeReview insight history, notifications and impact analysis where enabled.
Customer origins and regional demand
Extended capabilities: release reviewUnderstand where visits come from and how demand changes.
- Customer-origin and travel analysisReview available origin and travel-distance data, subject to data coverage.
- Regional comparisonsCompare booking activity, growth and emerging demand across regions and reporting periods.
- Location and seasonal patternsExplore location, field and booking-source comparisons, daily trends and seasonality.
Booking-linked incident reporting
Extended capabilities: release reviewKeep a report connected to the visit it concerns.
- Reports and photo evidenceVisitors can submit configured incident types against a booking, with supported photographic evidence.
- Operator reviewReview incidents and decide whether to dismiss a report or issue a strike under your policy.
- Private recordsEvidence is protected by access controls, scanning and configured retention rules.
Partner referrals and commissions
Feature-gated partner programmeManage business referral relationships with a financial trail.
- Referral attributionTrack partner referral codes and the organisations they introduce. This is distinct from a visitor refer-a-friend rewards scheme.
- Commission reviewReview qualifying commissions, adjustments and reversals.
- Statements and payoutsManage partner balances, statements and payout records through the supported workflow.
Travel-disruption warnings
Provider and location setup requiredGive visitors relevant roadworks information before they travel.
- Roadworks informationThe Street Manager integration can surface relevant permit and activity alerts.
- Location controlsConfigure monitoring distance and named access roads for supported locations.
- Visitor noticesShow eligible warnings on booking pages and in confirmation emails when the feature and integration are enabled.