Design concept · signup and pricing are not connectedCurrent version

Frequently asked questions

The practical questions.
Answered plainly.

What to prepare, how visits work and what to check before making a change.

01

Getting set up

Can I keep my existing website?

Yes. SlotLogix has a WordPress booking plugin for offering bookings through an existing WordPress website. Check the booking layout, theme compatibility and payment journey before replacing your current booking link.

For other website platforms, confirm the supported connection before committing to a switch.

What should I prepare first?

Gather your field and location details, opening hours, visit lengths, prices, booking rules, branding and customer messages. Also identify who needs team access and how payments and gate access will work.

Use the setup checklist

Can I move from another booking system?

Agree a migration plan before making changes. Check which records can be transferred, how existing reservations will be accounted for, and what happens to payment and refund records in the old system.

Automatic imports and assisted migration are not offered by this review. Keep your current records and booking service available until the agreed checks are complete.

Can I try it with sample data?

The proposed setup lets you choose a separate sample operation or a blank organisation. Sample visits would give reports and dashboards something useful to show, without making real payments or sending visitor messages.

Sample provisioning and remove/restore controls still need implementation. The current setup page demonstrates the choice.

02

Running the visits

Do visitors need an account or an app?

No customer account is required for the standard booking journey. Visitors receive a secure booking link to view or manage their visit, subject to your booking rules. They do not need to install an app.

Will SlotLogix work with my gate?

Compatibility depends on your lock or gate equipment and its provider. SlotLogix supports configured static, pooled and generated codes, with access windows.

Providing a code does not mean the hardware is connected or remotely controlled. Confirm compatibility and test the arrangement before relying on it for visits.

Read about gate access

Can I manage several fields or locations?

The platform supports organisations with multiple locations and fields, with team access controls. Membership allowances and any additional field or location charges still need to be finalised.

Shared entrances and car parks also need the relevant availability rules configured for the site.

Can visitors change their booking?

Visitors can use their secure booking link to manage supported changes and cancellations within your configured rules. Set and test those rules before launch, including how you handle weather-related changes.

03

Payments and memberships

How are payments and refunds handled?

SlotLogix supports online payments through Stripe and refund handling linked to the original booking. The payment provider, account configuration and enabled features determine the available workflow.

If you are switching systems, do not assume historic payments can be refunded through a new integration. Confirm how earlier payments will be handled.

What will SlotLogix cost?

Membership prices, allowances and included features are still being finalised. There is no subscription to buy in this private review.

Before activation, the final offer needs to explain the subscription, payment-provider charges and any optional service or usage charges.

04

Launch and support

What help will I get with setup?

Onboarding services, migration assistance, support channels and response commitments are being finalised. Confirm the help included in your chosen membership and any separately charged work before subscribing.

Can I start taking bookings from this website?

This is a private website review. It does not create an organisation, import records, connect a payment account or activate public bookings.

The proposed journey is to prepare the organisation first, then choose a membership and explicitly activate once launch requirements are complete.

Plan the next step

Start with your setup.

Work through the details before changing how visitors book.

View the checklist